Terms & Conditions
At EUREKA we are committed to treating you fairly and will always be open and honest with you. We will do our best to ensure you’re happy and always follow the rules to keep things fair and square. We get it—reading terms and conditions isn’t exactly exciting, so we’ve made them as clear and straightforward as possible. But if you’re unsure about anything just contact us.
Group Trip Advisory
Adult Group Trip: Our trips are tailored for adults aged 21-39 years. Participants should understand that these trips are designed for those seeking adventure, exploration, and the freedom to experience travel in their own way.
Freedom and Flexibility: While Eureka Trips coordinates and organizes all the activities and inclusions as per the itinerary, participants are free to explore and do things on their own during free time or when no group activities are scheduled for that day.
Non-Mandatory Participation: It is not mandatory to stick with the group at all times. If you wish to skip any included activities and prefer to explore on your own, you may do so. However, no changes will be made to the itinerary, and no refunds will be provided for missed activities.
Participant Responsibility: Participants are responsible for their own safety during free time or when engaging in activities independently. While Eureka Trips takes every measure to ensure your safety and enjoyment, we cannot be held liable for any injuries or accidents that occur during the trip, we commit to provide better experiences to our traveller & assist them with all the issues they face throughout the trip but we can’t be held responsible for the same.
Limited Liability: Eureka Trips holds responsibility for coordinating the trip and ensuring that all planned activities and inclusions are in place. We strive to provide the best possible experience, but participants must understand that there are inherent risks in some adventure activities. If an injury occurs during a scheduled group activity, we will assist as best as possible, but participants must understand that they assume personal risk during these activities.
No Refund Policy: Once the itinerary is confirmed, no changes can be made, and no refunds will be provided for missed activities or alterations requested by participants during the trip.
Booking and Payments
Deposit and Payment Schedule: A deposit is required to secure your booking, with the balance due as per the payment policy for each trip. Failure to make payments on time may result in the cancellation of your booking without refund.
Pricing: All prices listed are per person unless otherwise specified. Prices are subject to change due to unforeseen circumstances such as currency fluctuations, changes in transportation costs, or other factors beyond our control. Any price increases will be communicated in advance.
Travel Documentation and Insurance
Passport and Visa: Participants are responsible for ensuring they have a valid passport and any necessary visas for the destination. Eureka Trips cannot be held responsible for any issues arising from incorrect documentation.
Travel Insurance: We strongly recommend that all participants obtain comprehensive travel insurance that covers trip cancellations, medical emergencies, and personal liability. Eureka Trips is not responsible for any costs incurred due to lack of insurance
Health and Fitness
Health Requirements: Some trips may involve physical activities that require a certain level of fitness. It is the participant’s responsibility to ensure they are in good health and capable of participating in the trip. Any pre-existing medical conditions should be disclosed to Eureka Trips before booking.
Dietary Restrictions: We will do our best to accommodate dietary restrictions, but participants should communicate any special requirements at the time of booking. We cannot guarantee that all dietary needs can be met in every destination.
Conduct and Behavior
Respect for Local Culture: Participants are expected to respect the local culture, customs, and laws of the destination. Inappropriate behavior that causes offense or disrupts the group may result in the participant being removed from the trip without refund.
Group Dynamics: Participants are encouraged to maintain a positive and respectful attitude towards other group members. Disruptive behavior or failure to follow the group leader’s instructions may lead to exclusion from certain activities or removal from the trip.
Alcohol and Substance Use: While social drinking is permitted, excessive alcohol consumption or the use of illegal substances is strictly prohibited. Participants engaging in such behavior may be removed from the trip without refund.
Liability and Indemnity
Assumption of Risk: By joining a Eureka Trips experience, participants acknowledge the inherent risks associated with travel and adventure activities. Eureka Trips is not liable for any injury, loss, or damage incurred during the trip, except where negligence on our part can be proven.
Indemnity: Participants agree to indemnify and hold Eureka Trips harmless from any claims, damages, or expenses arising from their participation in the trip, including but not limited to legal fees.
Changes to Itinerary
Itinerary Modifications: Eureka Trips reserves the right to make changes to the itinerary as necessary due to unforeseen circumstances, weather conditions, or other factors. We will always strive to maintain the quality and integrity of the trip, but flexibility is required from participants.
Accommodation and Transport Substitutions: If necessary, Eureka Trips may substitute accommodations or transport options with alternatives of a similar standard. Participants will be notified of any such changes as soon as possible.
Governing Law and Jurisdiction
Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of GOI. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Agra Jurisdiction.
Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at hello@eurekatrips.com
Cancellation Policy
Advance Payment: The advance amount paid at the time of booking is non-refundable under any circumstances.
Balance Payment: The balance amount must be paid in full as per the payment policy of each trip. If the balance is not cleared by this deadline, the booking may be canceled without a refund.
Cancellation Terms:
If cancellations are made 60 days before the start date of the trip, 50% of the trip cost will be charged as cancellation fees.
If cancellations are made 0-60 days before the start date of the trip, 100% of the trip cost will be charged as cancellation fees.
The balance amount is refundable if the booking is canceled under cancellation date. However, the advance payment remains non-refundable.
In case of someone opt for cancellation then they will receive the refund in 5-10 business days
Unforeseen Circumstances: In case of unforeseen weather conditions or government restrictions, certain activities may be canceled. The operator will do their best to provide an alternative feasible activity. No refund will be provided for such changes.